Delete your Vibe account

You can ask for your account and all the data linked to it to be deleted at any time.

1. Send an email to suporte@vibesmartplayer.com with the subject "Delete Vibe account", from the email linked to the account or giving the device key of the device (Settings → Devices).
2. We confirm that you are the account holder.
3. We delete the account within 30 days and reply to confirm.

What is deleted: the account, the linked devices, the email, the saved Xtream lists, and the synced profiles, favourites and progress. What is kept: only what the law requires us to retain (for example, the billing records of a Provider).

Just want to remove a device? In Settings → Devices (app or portal) you remove it without deleting the account. More information in the privacy policy.